Privacy Policy

Last updated: March 21, 2026

1. Introduction

Welcome to WáRọJà ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our marketplace, VTU (Virtual Top-Up) services, and related features.

2. Information We Collect

Personal Information: When you register an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Address and state of residence
  • Profile photo (optional)
  • NIN/BVN for identity verification (when required)

Transaction Information: When you use our services, we collect:

  • Payment and wallet transaction history
  • VTU purchase details (airtime, data, bills)
  • Marketplace listing and purchase records
  • Escrow transaction details

Automatically Collected Information:

  • IP address and browser type
  • Device information
  • Pages visited and time spent
  • Referring website address
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process transactions (VTU purchases, marketplace orders, wallet operations)
  • Facilitate escrow payments and dispute resolution
  • Verify your identity for security and compliance purposes
  • Send you transaction confirmations and service notifications
  • Improve our website, services, and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service Providers: Third-party APIs that process VTU transactions, payment gateways, and virtual account providers
  • Other Users: Your public profile information, store listings, and reviews are visible to other users
  • Law Enforcement: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our website.

6. Third-Party Advertising

We may use third-party advertising services, including Google AdSense, to display ads on our website. These services may use cookies and similar technologies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ads Settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted connections, secure password hashing, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Transaction records are retained as required by applicable financial regulations. You may request deletion of your account by contacting us.

9. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and personal data
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Contact Page